Shipping Policy

Extended shipping policy:

1. The delivery of the ordered products will be carried out by the company to the user’s address and/or to another destination of his choice, through a courier.

2. The company will deliver the products to the user through an independent shipping company (hereinafter: “the shipping company”). The delivery of the products by the shipping company will be done within 10 business days from the date of placing the order in Israel, and for shipping abroad between 7 and 45 business days (hereinafter: “delivery period”).

3. When calculating the delivery period, only business days are counted, that is, only Sunday to Thursday, not including Fridays, Saturdays, holiday eves and holidays.

4. The company is not obligated to deliver the products to areas restricted to access for security reasons, and it will be entitled to deliver the products to the user to a nearby and acceptable place, and this in advance coordination with the user.

5. The user must immediately notify the company if the product has not been delivered within the delivery period. If the user is not interested in waiting for the product to arrive beyond the delivery period, the user will be entitled to cancel the transaction and will be entitled – subject to verification of the correctness of his complaint in the website records – to recover the amount paid by him for the transaction but will not be entitled to any other and/or additional compensation from the company.

6. The company is not responsible for any act and/or omission of the shipping company, including delays in delivery.

7. The delivery dates listed above will be counted from the date of confirmation of the order by the credit card company only.

8. It is clarified that the delivery dates listed above are approximate times, and that there may be changes in the delivery dates due to delays that depend on a third party and that are not dependent on the company. The user confirms that he is aware that the delivery of the products may be made within a shorter or longer time than the estimated date, and also, he confirms that he is aware that the company will not be responsible for any delay in delivery and/or non-delivery in the following cases – “Force majeure”, and without prejudice to the generality of the said, war, hostilities, emergency situations, natural damages, strike and/or shutdown as well as any other reason, which is not under the control of the company.

9. It is clarified that the company does not commit to delivery dates, as defined above, when the products (all or some of them) are out of stock. In this case, the company will notify the user, who will be entitled to cancel the order.